Try reloading the page to see if that helps it start syncing again. If not, back up your work.

Back up what your manuscript using Export to Word from the book action menu. This will only create a back up of the Book and not the entire Project.

If you have been having problems syncing for a while, create a full Dabble back up of the local data on your device. To do this go to Preferences, scroll down to Data Management near the bottom, and click Export Database. This will download a data file with a .json extension usually to your Downloads folder.

Send the file (with a ".json" extension) you downloaded to Dabble Support via chat or email ([email protected]). This will assist in troubleshooting your issues. If you have an error message please try to include the message via either a screen shot or copying the text. This will help us get to the bottom of the problem faster.

Logging out while you are having syncing issues will erase your local data from your device and we will not have any means of retrieving the data. If you have persistent syncing issues exporting your local database until we can resolve the issue will retain your work in the file and if it's lost can be restored from the latest file you downloaded.

If you are sure all your data is synced to other devices, or you're happy with a backup, you can logout and back in and paste any missing changes from your backup back into your project. This often solves the problem. Be careful to ensure you have all your work synced or backed up before doing this.